Distribution and service
Our newly opened central distribution warehouse in Kerestinec and the fact that we own a large fleet of delivery vehicles enables us to meet the demands regarding the distribution of our products from our sales programme throughout Croatia in the shortest time possible.
We hold the ISO 9001:2015 certificate, which guarantees a continuous and systematic process of tracking orders from their receipt until their delivery.
Our service does not end with the delivery of the equipment. In order to provide our clients with safe and unobstructed operation, we offer the following via our service centre:
- fast response to any reported issues in the operation of the equipment and diagnosing the malfunction;
- providing timely and precise information or advice to our clients;
- providing technical support and training of our users.
Our service centre employs expert staff, professionally educated for servicing specific products by our principal companies abroad, attested by certificates of completed education.
During servicing and repairs, we install only original spare parts, which guarantee safe use throughout the expected equipment lifecycle.
